Terms of Service

1. Introduction & Acceptance

Welcome to LéNar Burgers ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website (lenarburgers.ae), as well as our in-restaurant, takeaway, and delivery partner ordering channels.

By accessing our website or placing an order with LéNar Burgers, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

2. Menu, Pricing & Taxes

We strive to present our menu items, descriptions, and pricing as accurately as possible:

• Currency & VAT: All prices displayed on our website and in-store menu are in United Arab Emirates Dirhams (AED) and include applicable Value Added Tax (VAT) as mandated by UAE federal regulations.
• Availability: All menu items, artisanal sauces, and specialty ingredients are subject to availability. We reserve the right to modify or discontinue any item without prior notice.
• Product Presentation: Food photographs displayed on our website and digital panels are for illustrative purposes and reflect our presentation standards; actual serving presentation may vary slightly.

3. Ordering, Delivery & Third-Party Platforms

Orders may be placed in person at our Mirdif location or online via authorized delivery partners (such as Deliveroo, Talabat, Noon Food, or direct ordering links):

• When ordering through a third-party delivery platform, your transaction is subject to the terms and privacy policy of that respective platform in addition to our standards.
• Delivery times provided are estimates and may vary based on weather, traffic conditions, and kitchen demand during peak hours.
• LéNar Burgers prepares all food fresh to order with temperature-controlled packaging to maintain optimal culinary quality.

4. Food Allergens & Dietary Disclosures

Your health and safety are paramount to us:

• Our kitchen processes ingredients including dairy (cheese, brioche buns, butter), gluten, eggs, sesame seeds, mustard, and soy.
• While our team adheres to strict food hygiene and safety protocols, cross-contact with allergens may occur in a commercial kitchen environment.
• If you have severe food allergies or specific dietary restrictions, please notify our staff before ordering or include notes on partner platforms. LéNar Burgers cannot guarantee an entirely allergen-free environment.

5. Intellectual Property

All content on this website—including but not limited to the LéNar Burgers brand identity, logo, typography, graphics, interactive 3D burger animations, menu texts, and imagery—is the intellectual property of LéNar Burgers and protected by UAE and international copyright, trademark, and unfair competition laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of our intellectual property without prior written permission from LéNar Burgers.

6. Limitation of Liability

To the fullest extent permitted by applicable UAE law, LéNar Burgers, its directors, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or services.

7. Governing Law & Jurisdiction

These Terms of Service and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the Federal Laws of the United Arab Emirates.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates.

8. Contact & Business Details

For inquiries, feedback, or questions concerning these Terms, please contact us at: